Q: Are you manufacturer or trading company?
A: We are a leading manufacturer dedicated to researching and manufacturing advanced wire harness processing equipment for more than 20 years. Our professional engineering team has developed and manufactured a variety of machines from semi-automatic to fully automatic, covering all categories of wire harness processing industry.
Q: Do you have overseas service? How to provide after-sales service?
A: Yes, we normally help our clients to solve their problems through phone, email, whatsApp, skype, online video.
Q: How long is the equipment warranty?
A: We offer one year warranty for main parts, within one year, if component of the machine broken, we freely offer the component, the delivery cost should be paid by client.
Q: What is the delivery lead-time?
A: It depended on the delivery method. We support all delivery methods, you can inform us of your specific delivery address, we'll help you check the estimated delivery time.
Q: What is your payment terms?
A: We support L/C, T/T, D/P, Western Union and PayPal. For the customized equipments, we also support 40% TT deposit, 60% balance paid before shipment.
Q: Can you customize the machine for us?
A: Yes, absolutely, our engineers can customize the machine according to your requirements.
Q:Can I get a discount?
A: Yes, there are always special exclusive discounts for our new client, and for our regular clients, there are always an extra
special discounts besides the exclusive discounts. We cherish all our clients who trusting our factory.
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